Who provides finances for the Uganda Electronic Single Window?

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The Uganda Electronic Single Window is funded by Danish International Development Agency (DANIDA) through Trade Mark East Africa (TMEA) with support from United...
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1 year ago
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Who provides finances for the Uganda Electronic Single Window?

Who is eligible to use the Uganda Electronic Single Window?

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All clearing agents, traders, licensing Officers of the various government Ministries, Department and Agencies (MDAs) can use the Uganda Electronic Single Windo...
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1 year ago
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Who is eligible to use the Uganda Electronic Single Window?

How long has Uganda Electronic Single Window been operational?

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The Uganda Electronic Single Window was officially launched in 2016 by the Ministry of Trade, Industry and Cooperatives and is still operational up to date. Add...
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1 year ago
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How long has Uganda Electronic Single Window been operational?

What does Uganda Electronic Single Window do?

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The Uganda Electronic Single Window reduces the inconveniences of clearing of goods and document licensing by ensuring; no paperwork, less transaction costs, E-...
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1 year ago
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What does Uganda Electronic Single Window do?

Will the Taxpayer have access to reports and monitor progress of their transactions on the AEO ERM?

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Yes, the taxpayer will be able to:  Monitor AEO, PCA and CBA processes and participants i.e. enabling statistical, graphical and trend analysis  Monitor o...
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1 year ago
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Will the Taxpayer have access to reports and monitor progress of their transactions on the AEO ERM?

Does x-ray radiation have effect on foodstuffs?

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X-ray radiation used by URA customs has no effect on the food’s safety, flavour, texture or nutritional value.
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1 year ago
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Does x-ray radiation have effect on foodstuffs?

Will site inspection still exist when the AEO System is fully implemented?

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Yes, onsite Inspections will be conducted for all future AEOs.
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1 year ago
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Will site inspection still exist when the AEO System is fully implemented?

What will Unapproved Economic Operators have to do to become AEO?

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In case the client does not meet the eligibility criteria, the client is put on the Compliance Improvement Plan Process (CIP) where they are monitored and manag...
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1 year ago
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What will Unapproved Economic Operators have to do to become AEO?

Do I have to scan my baggage even when I have no items to declare to Customs at Entebbe International Airport?

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Irrespective of the channel of clearance, all passenger baggage will be subjected to non-intrusive inspection (scanned). If scanner images show any items concea...
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1 year ago
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Do I have to scan my baggage even when I have no items to declare to Customs at Entebbe International Airport?

With the AEO ERM approximately how long will certification of an AEO take?

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The expected time frame for certification is expected to reduce from 90days to 40days with the Improved process of certification of an AEO.
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1 year ago
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With the AEO ERM approximately how long will certification of an AEO take?

Why does URA scan passenger baggage?

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Passenger baggage is scanned in order to detect undeclared; dutiable, restricted, and prohibited items.
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1 year ago
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Why does URA scan passenger baggage?

What is the Process of authorisation of a client on the AEO ERM?

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The process starts when a client lodges an expression of interest on the AEO ERM to, preliminary consultations between customs and the client, assessment of the...
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1 year ago
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What is the Process of authorisation of a client on the AEO ERM?

Why does URA scan empty trucks?

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It is important to ascertain whether the truck is actually empty in the fastest way possible, and that can only be done by scanning.
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1 year ago
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Why does URA scan empty trucks?

How do you create an account on the AEO ERM?

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Online application with a provision for the input, edit, retrieval, validation saving and submission of application with an option to print the e-AEO certificat...
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1 year ago
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How do you create an account on the AEO ERM?

How do you create an account on the AEO ERM?

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A taxpayer will use his/her Taxpayer Identification number TIN to register an account on the Portal. The taxpayer will input the Tin in the field which will aut...
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1 year ago
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How do you create an account on the AEO ERM?

How long does it take to scan cargo/package?

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Non-intrusive inspection for cargo scanning takes less than one minute. It provides faster and more efficient clearance compared to physical methods, reducing d...
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1 year ago
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How long does it take to scan cargo/package?

How does one get access to the AEO ERM?

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Any internet web browser such as Internet Explorer, Google Chrome can access AEO ERM portal available on your home desktop, laptop, or handheld device. (Provide...
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1 year ago
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How does one get access to the AEO ERM?

What are the benefits of NII?

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NII enables Customs to examine cargo without physical contact and hence identifies threats and contraband without alteration thereby ensuring faster clearance o...
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1 year ago
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What are the benefits of NII?
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