Uganda Revenue Authority hereby notifies the General Public about the Alternative Dispute Resolution (ADR) mechanism. ADR is a process of settling tax disputes between a taxpayer and the Commissioner outside the Tribunal or Court in accordance with Section 24(11) of the Tax Procedures Code Act, and Regulations 4(1) and (2) of the Tax Procedures Code (Alternative Dispute Resolution Procedure) Regulations, 2023.

Pursuant to the above, where a person is dissatisfied with an Objection Decision, the person may apply to the Commissioner to resolve the dispute through the Alternative Dispute Resolution mechanism. However, the applicant is required to submit the application within seven (7) days from the date of receipt of an Objection Decision, as stipulated in the Regulations.

Please note that a taxpayer who intends to utilize the ADR mechanism is required to apply to the Commissioner using the prescribed application form which is available on the URA web portal.
For more information, please contact us on our toll-free numbers 0800117000/0800217000 or 0417444602 (not toll-free) or WhatsApp at 0772140000 or email us via services@ura.go.ug or visit the nearest URA office.
Alternatively, you can also contact IRA on toll free: 0800124124 or 0417425500 and 0393266364.

First date of publication: Monday August 21, 2023. “Developing Uganda Together” URA MANAGEMENT
Be Informed | Be Prepared | Be Safe
Contact URA | Website: www.ura.go.ug | Toll Free: 0800 217 000, 0800 117 000 | Follow us:0772140000